Web Chat Platform

Real-Time Web Chat for Every Visitor

Transform your website into a dynamic engagement hub with AHOI's customizable web chat solution. Provide instant support and capture valuable leads directly where your customers are browsing, with a seamless experience that reflects your brand identity.

Whether you need 24/7 automated support through intelligent chatbots or personalized service from live agents, our platform enables real-time conversations that drive conversions and streamline operations.

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Avg Response

24/7

Bot Availability

45%

More Conversions

99.9%

Uptime SLA

Key Features

Everything you need to engage visitors, support customers, and capture leads in real time.

Customizable Interface

Fully brand your chat widget with custom colors, logos, and styling to match your website design perfectly.

Live Agent Support

Connect visitors directly to your support team with real-time agent availability indicators and queue management.

Chatbot Integration

Deploy AI-powered chatbots to handle common inquiries, qualify leads, and provide 24/7 automated assistance.

File Sharing

Enable secure document and media sharing between customers and agents to streamline problem resolution.

Channel Escalation

Seamlessly transition conversations from chat to voice or video calls with a single click when issues need deeper engagement.

Lead Capture

Collect valuable visitor information through pre-chat forms and integrate directly with your CRM for effective lead management.

Conversation History

Maintain complete chat transcripts and browsing context to provide personalized service across multiple sessions.

Analytics Dashboard

Gain insights into chat volume, response times, customer satisfaction, and conversion rates through comprehensive reporting.

Embed in Minutes with a Single Snippet

Add AHOI's web chat widget to any website with a lightweight JavaScript snippet. Full API access lets you programmatically control chat sessions, manage agents, and sync conversations with your backend systems.

JavaScript SDK REST API Webhooks React Vue.js WordPress
index.html
<!-- Add before </body> -->
<script src="https://cdn.ahoi.net/chat.js"></script>

<script>
  Ahoi.chat({
    widgetId: "your_widget_id",
    theme: "auto",
    position: "bottom-right",
    greeting: "How can we help?",
    botEnabled: true
  });
</script>

Ready to Engage Every Visitor?

Start building with AHOI's web chat platform today. Our team is here to help you design the perfect conversational experience for your customers.

Get Started